How to fix the error popping up on checkout in Magento 2.4.1?

Learn how to fix the PayPal checkout error in Magento 2 and the possible solution for it.

This article is about to describe the latest buzz on the internet where the major Magento 2 platform error that been searched. So it is a well-known issue in the Magento 2.4.1 version that affects various products and versions of its own.

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Braintree is a full-stack payment solution that supports all major eCommerce platforms. It allows users to check out by access to credit and debit cards, bitcoin, PayPal, android pay, and much more.

With the Braintree payment platform, users can easily accept payment from an app or website. Particularly, users vigorously using Braintree in eCommerce checkouts. Besides being a popular payment solution, Braintree payments have a strict payment structure and integration with that face payment-related issues while using it with Magento 2 platform.

The issue is that an error message is always pops-up and disappears on the Billing set of checkout. It happens whenever the user uses the PayPal Braintree payment is used and multiple addresses shipment selected.


This measure here we take is to improve the transaction decline rate. 

What are the Magento 2 versions that are likely to be to get affected by the error?

  • Magento Commerce cloud 2.4.1
  • Magento Commerce 2.4.1

Known issue

An error message pops-up and disappears as soon when moving to the billing step of checkout. Particularly, the PayPal Braintree users facing this frequently when multiple addresses shipment selected.

There may be many ways to sort this error out, but we’ve drafted the best way to fix the pop-up message error and make the payment process easy.

Fix the error popping upon checkout with PayPal And Braintree in Magento 2

Fix the error popping up on checkout in Magento 2

Steps to follow:

  1. Log in as the customer on the storefront
  2. As usual, add the product of your choice to the cart
  3. Click on the preview option to have a product preview look
  4. Then click on the “View and edit cart” option
  5. On the cart page, click Check out with multiple addresses
  6. Click Go to Shipping information and specify the addresses 
  7. Click continue to move to the next process
  8. Now select PayPal Braintree and click the PayPal button to proceed
  9. In the pop-up window, click Agree & Pay

Possible outcome

The order is placed without any error. 

Actual result: 

The order is placed, but with an error. The PayPal Checkout could not be initialized. Please contact the store owner.  Error is displayed for a second and disappears.


This article helps, this is what worked for many in fixing checkout error in Magento 2, also going to be for you soon. Feel free to comment or contact us to help you with Magento 2 related problems.


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