Resolve Front Office Issues | PrestaShop

How to resolve Front Office Translation Issues in PrestaShop?

Learn how to resolve Front Office Translation Issues in PrestaShop with a few steps.

Front Office Translation is used to translate sentences to other languages. In case, if you are interested to run a multi-lingual ecommerce store Login in to your admin account.

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How to resolve Front Office Translation Issues in PrestaShop

On the left side of the admin panel, many categories will be shown. Under those categories select Translation from the Localization option.


On the translation page, you can see the details of the Enabled Languages, Main Countries, and Front office Translation details.

resolve Front Office Translation Issues in PrestaShop

On the Translation page, you can also see many categories. Under those categories choose To modify Translations. In that, you can see three subcategories namely Type of Translation, select your theme and select your language. Now, choose the type in the categories and select Modify. It will take you to the translation page.


Sometimes, the translation page will not appear because of the low memory space.

If this problem occurs, you have to change the memory limit. Increase the memory limit to view the front office translation in the php INI file.

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If you don’t have php INI file, follow these steps to create a new one.

Resolve Front Office Translation Issues in PrestaShop

Step 1:

How to resolve Front Office Translation Issues in PrestaShop

Log in to your C panel account. Once you log in to your account, click on File Manager. In File Manager, click New File to create a php file.

Step 2:

How to resolve Front Office Translation Issues in PrestaShop

Enter your file name as “php.ini” and choose the destination path.

Step 3:


Now, click on the created php file and select Code Editor from the menu bar.

Step 4:

How to resolve Front Office Translation Issues in PrestaShop

Once you click on the code generator, a dialog box will appear. Click on the Edit option to do further change in the memory limit.

Step 5:

How to resolve Front Office Translation Issues in PrestaShop

Once you click on the Edit option, you will be taken to a blank page. Here, on this blank page, type the code related to the memory limit.

Below are some examples of the changes that can be made along with the syntax to use. The notes in brackets are not part of the syntax:

post_max_size = 20M (Maximum size of POST data that PHP will accept, in megabytes)
upload_max_filesize = 20M (Maximum allowed size for uploaded files, in megabytes)
max_execution_time = 30 (Maximum execution time of each script, in seconds)
max_input_time = 60 (Maximum amount of time each script may spend parsing request data, in seconds)
memory_limit = 8M (Maximum amount of memory a script may consume, in megabytes)
magic_quotes_gpc = Off (Magic quotes for incoming GET/POST/Cookie data)
magic_quotes_runtime = Off (Magic quotes for runtime-generated data, e.g. data from SQL, from exec(), etc.)

Step 6:

How to resolve Front Office Translation Issues in PrestaShop

Once you finish the code, click on the Save Changes options to save the code.

Now log out of your account and log in again. This is how the translation will look after inserting the php INI file.


Do the above steps to add translation to your front office translation page.

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6 responses to “How to resolve Front Office Translation Issues in PrestaShop?”

  1. Maan Diaz Avatar
    Maan Diaz

    I have set my memory limit to 8M, but of no use. Whats next to deal here. How can i see the translations page and make it appear? Im struggling here. Help is appreciated.

    1. bright Avatar

      Hi Diaz,
      Try to improve the limit to 16M and increase your post_max_size. If this doesnt work, flush your caches and tryout. I hope this will keep you moving forward. Consult your server team if still you are facing issues, because prestashop, if properly seated with server will deliver optimal results. The combined function of server and the codes is what the performance is. so please try to checkout from the server side limitations.

  2. Gonzalez Rito Avatar
    Gonzalez Rito

    Hey, I need to do a store in prestashop where i need to upload designs multiple for different shops i setup. Can this be possible? How can i do this?

    1. bright Avatar

      Dear Rito,
      Yes, you can do it. You can enable the multi-store option and upload the designs by creating the urls for your store within the existing back-office. One installation of prestashop will be sufficient to bring in multiple store with multiple languages.

  3. Presta Newbie Avatar
    Presta Newbie

    Thank you for sharing. Im facing the issue due to memory limitation in executing a dual store. Can you please help me with this issue?

    1. bright Avatar

      Hello Newbie Presta,
      Sure, i can help you out with our team. can you share me your issue in the email to [email protected]. If you have issues due to memory limitation, you can follow the article in the penultimate paragraph. It can help you. Thank you.

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