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Sure, content is crucial to your OTT strategy, but if no one can find it, it’s pointless, and you’ll have churn. Customers can locate exactly what they want with a fantastic UI/UX, making for a highly engaging experience. On the global market, OTT service providers face fierce rivalry. They’re all aiming for a better level of prospective user involvement. Even Netflix isn’t immune to poor service from time to time.
– The speed with which the OTT service is ‘launched’. – Quickly locating content by browsing. – Excellent search function. – Content browsing is simple. – The smooth playback of content. – Streaming in poor quality. – Users are in high demand.