How to manage orders using Webnexs Ecommerce Store?

How to manage orders using Webnexs Ecommerce Store?

Managing Order in E-Commerce store is a huge Challenge for Store Owners. Webnexs Wcomm made your Order Management Easier.  Deal with large heaps of Orders, Manage your Invoices and Customer Support Requests. Lets look into how awesome is Webnexs Wcomm’s Order Management System.

The Orders Menu enables to see the information about the Purchases from the Shop. Wcomm have complete pack of Order Management System which is to make user friendly for the store owners. Lets see some of the beloved features in Wcomm Store.

Adding a New Order

Webnexs Wcomm allows you to add Orders Manually for either existing Customer or New Customer. The Interface will provide you list of Customers Names which Matches your Search Phrase. Each Search Results allow you view details of those Customers and able to Select them.

In Add new Order Page you can search for a product and view its information like Descriptions, Reference, Unit Price, Quantity, and Price. You can also declare its Currency and language for the order. You can apply special vouchers to provide Discount for your User, choose their Shipping and Invoice Address and provide summary of your Ordered Product like Order Summary, Taxes, Payment type and Provide Order Status.

Track your Conversion Values


 Conversion Rate

No matter whatever is Sold in your Online Shop it’s Important to convert your Store traffic to sales by Engaging the Customers. Conversion Rate is calculated using the number of visitors by number Successful Orders Received. Wcomm store provides the calculated percentage of Conversion Rate of last 30 days

Abandoned carts

It’s not guarantee that Every Customer will make Successful Purchase. Keep a track of the Customers who just left the Products without purchasing it. Wcomm allows viewing the Number of Abandoned Carts

Average Order Value

It’s a good practice to know average order value of the Online Store. Average Order Value lets you to know the average price paid per customer in the store. Wcomm aids to know the Stores Average Order Value of last 30 days.


Net profit per visit

Calculating total Profit of visitors helps to know about the total potential of Online Store. Webnexs Wcomm allows viewing the Net Profit per visits for last 30 days.

Order Panel

Order panel provides the Complete View of orders that are received on the Online Store. Order Panel can Completely Create, Modify and Maintain Orders.

Below are the few list of feature that can be managed with-in Orders Panel.

Add New

Allows to add new order to the stores by either Searching among Existing Customer or Adding a New Customer.


Allows to Export Complete list of Order that has been received in the Online Store in  .CSV format. It helps to always have an offline copy of the Order List.

Refresh List

Allows to refresh the current order list. This gives ability to check whether the store has received any new orders.

Order Table List

Wcomm displays you complete Orders and ability to sort your Orders based on following data.



All your orders will be Provided a Unique ID. It begins with 1 and keeps increasing as you Receive Order.


All your Orders will be Provided with a Unique 9 Digit Reference ID. You can easily refer the Product Based on the Reference ID.

            New Client

Wcomm will allows to know whether the Orders are Received from New Customer or Existing Customer.


Wcomm Order management interface will allows to view the delivery location of the orders to be delivered.


Wcomm allows to view Name of Customer the Order is Received. Easily sort based on the Customer Name.


View the total amount received on the specific purchased the Orders. This amount is inclusive of all the taxes with delivery charges.


Shows the mode of payment received from the Customer. Its gives a chance to let you know where the Payment for the Product is transferred


Know about the current status of payment process. Wcom allows to know whether the payment is Received or Not.


Allows to know the Date and Time of Order Received. Sort Out more precisely by Entering Specific Date.


This features Allows to download Generated Invoices and Delivery Slips of the Ordered Product in the PDF format.

Search Bar

This Search feature allows Search Orders Based on ID, Reference, Delivery location, Customer Name, Payment and its Status. Just type the Related Keyword or Select from the drop down list, Wcomm shows search result instantly.

Detailed Order list

Detailed Order List provides the clear view of the ordered product. Click on the specified order from the list or click view button which is in the available product list which will take to the detailed product list.

In detailed order page at the top you will be shown the order reference ID with Customer Name who Ordered. Below that you will be provided a detailed view of basic information like



Provides the date of the order received from customer.


View total amount received through that order. This includes all the taxes and shipping charges.


This will show the total number of conversion occurred between the store owner and the customers who have ordered products


This option provides the total number of products customer bought when they ordered. Clicking that will show you the list of products the customer purchased.

Orders invoices


Allows managing and printing invoices of shipment and delivery slips. Check the status of the payment and send remainder of pending payment notification by emails.

Shipping and merchandise returns


Shipping options notifies about special requirement that has to be followed while packing orders and make a choice by indicating the number of days during which a return can be made.



Allows viewing payment date, payment methods, transaction ID, amount you received and invoices IDs.

Customer’s details


Wcomm Order panel allows to view complete details of the customer whose order has been received like their email ID, account registration date, total number of order processed, total amount spent since registration and adding private notes.

Shipping address and invoice address

Wcomm store allows managing and changing the Shipping and invoices address of the order received.


Send personal messages about the order received through Wcomm messaging system.


Products tab


Allows to view the list of products that has been ordered. Products tabs shows the product information like name of the product, unit price, quantity, available quantity and total amount including taxes.

In final words Order management using Wcomm is very much simple and flexible. Everything from Creating an order to sending it to shipping can easily be done in a single order management panel. Wcomm does a best job while handling your customers purchases, invoices, addresses and products returns.

If you are looking for the Cheapest and Best Ecommerce solution click here, Opt-in for wcomm Ecommerce solution today!

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4 responses to “How to manage orders using Webnexs Ecommerce Store?”

  1. Britto Avatar

    Thanks for this Nice and Useful Article that helped us, I got a lot information about manage orders for Ecommerce Store.

  2. Jack Avatar

    super analysis of the order manage in eCommerce store. Very well presented.

  3. Andrey Avatar

    Hi webnexs,

    just i read your article. it give nice guide on manage orders in eCommerce store.thanks for sharing good information.

  4. Sarah Robertson Avatar
    Sarah Robertson

    Great Article! I really appreciate that.I am sure that the admins have more detailed information about order managing.

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